Throwg AI

AI that accelerates every operation

Agentic AI. Chatbots. Intelligent automation. Responsible by design.

Throwg AI turns cutting-edge models into practical tools your team actually uses — always-on customer support, autonomous back-office agents, document intelligence and insights that guide better decisions. We ship AI that speaks your customers' languages and respects your data.

AI that accelerates every operation
What we do

Our throwg ai services.

End-to-end delivery — from discovery and design to launch and long-term support. Every engagement is tailored to your team, budget and market.

Customer Service Chatbots

WhatsApp, web and social chatbots that answer 24/7 in local languages, with clean handoff to humans.

  • WhatsApp Business, website, Messenger & Instagram
  • Multi-lingual: English, Swahili, Luganda, French, Arabic…
  • Retrieval-augmented (RAG) over your knowledge base
  • CRM & helpdesk integration (Zendesk, HubSpot, Freshdesk)
  • Human handoff, escalation & satisfaction tracking

Agentic AI Systems

Autonomous AI agents that complete complex tasks across your stack, safely and observably.

  • Sales, support and operations agents
  • Tool & API orchestration (function calling)
  • Human-in-the-loop controls & approvals
  • Long-running workflows with memory
  • Full audit trails & guardrails

Process & Workflow Automation

Automate document, data and workflow bottlenecks with AI + RPA — measurable time back to your team.

  • Document extraction (KYC, invoices, receipts, contracts)
  • Approval workflows & internal copilots
  • Report generation & meeting summarisation
  • Email triage, tagging & routing
  • Integration with Zapier, Make, n8n & custom pipelines

Document & Knowledge Intelligence

Turn PDFs, forms and archives into searchable, structured knowledge your team can query in plain language.

  • Enterprise search over policies, contracts, SOPs
  • OCR for scans and handwritten documents
  • Chat-with-your-docs for staff & customers
  • Compliance & audit-ready citations
  • Private / on-prem deployment options

AI Strategy, Discovery & Analytics

Adopt AI safely with a clear roadmap, measurable KPIs and honest ROI expectations.

  • AI readiness audits & maturity scoring
  • Use-case discovery workshops
  • Vendor / model evaluation & benchmarking
  • MLOps, evals & continuous improvement
  • Executive training & change management

Responsible AI & Governance

Build trust with policies, red-teaming and safeguards aligned to emerging African and global standards.

  • AI policy & acceptable-use design
  • Prompt injection & red-team testing
  • Data privacy, PII redaction & residency
  • Bias, safety & hallucination evaluation
  • Alignment with Uganda DPO, GDPR & ISO 42001
How we work

A clear, proven process.

  1. 01

    Explore

    We map processes and identify high-ROI AI use cases.

  2. 02

    Pilot

    A focused 2–4 week pilot proves value on real data.

  3. 03

    Deploy

    Production rollout with monitoring, evals and guardrails.

  4. 04

    Improve

    Continuous tuning, new features and expanded scope.

Business outcomes

Impact you can measure.

  • Deflect 60–80% of routine customer queries
  • Cut response times from hours to seconds
  • Automate hundreds of manual hours per month
  • Uncover insights hidden in your data
  • Launch AI features safely and responsibly
  • Give every employee an AI teammate
Industries we serve

Deep experience across sectors

Banking & FintechTelecomE-commerceInsuranceHealthEducationGovernmentLogistics
Tools & technology

Best-in-class stack

OpenAIAnthropic ClaudeGoogle GeminiLlama & open-source LLMsLangChainLlamaIndexPineconepgvectorWhatsApp Cloud APIn8nPythonTypeScript
Questions & answers

Good to know.

Which AI models do you use?

We're model-agnostic. We benchmark OpenAI, Anthropic, Google and open-source models per use case, and often mix them to balance cost, latency and quality.

Is my data safe?

Yes. We work with private endpoints, PII redaction, data residency controls and — where required — on-prem or VPC deployments. We never train foundation models on your data.

Can chatbots handle African languages?

Yes. We support English, Swahili, Luganda, French, Arabic and more, and can fine-tune models on your local vocabulary and slang.

How long does a chatbot take to launch?

A production-grade WhatsApp or web chatbot typically ships in 3–6 weeks, including CRM integration and human handoff.

Let's start your throwg ai project.

Tell us about your goals — we'll respond within 24 hours with a tailored plan.